Problems and Solution Suggestions Related to Logistics Processes in Cross-Border E-Commerce: Evaluations Towards E-Export in Bursa Province

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dc.contributor.authorSonmezay, Mine
dc.contributor.authorKeser, Hilal Yıldırır
dc.date.accessioned2026-02-08T15:08:14Z
dc.date.available2026-02-08T15:08:14Z
dc.date.issued2024
dc.departmentBursa Teknik Üniversitesi
dc.description.abstractRapidly growing e-commerce, due to globalization and the impact of the Covid-19 epidemic, has significantly increased global demand, and cross-border e-commerce has become a frequently mentioned concept. Cross-border e-commerce, which also triggers the development of international trade, has begun to influence the economic policies of countries, especially with its e-export dimension. The most important factor behind the development and success of cross-border e-commerce can be expressed as being its logistics services. E-commerce processes achieve success with the effectiveness of these services. However, as in many countries, problems may occur in logistics processes in Türkiye, which may prevent cross-border e-commerce companies from using their potential. In this context, in the study, firstly, the concepts of e-commerce and cross-border e-commerce are discussed and the concept of e-export is clarified. Then, logistics services in cross-border e-commerce are explained. Finally, a qualitative research is conducted to reveal the logistics problems encountered in cross-border e-commerce, and the findings of in-depth interviews with companies engaged in e-export in Bursa are evaluated.
dc.identifier.doi10.21076/vizyoner.1478597
dc.identifier.endpage1271
dc.identifier.issn1308-9552
dc.identifier.issue44
dc.identifier.startpage1249
dc.identifier.trdizinid1285103
dc.identifier.urihttps://doi.org/10.21076/vizyoner.1478597
dc.identifier.urihttps://hdl.handle.net/20.500.12885/4867
dc.identifier.volume15
dc.indekslendigikaynakTR-Dizin
dc.language.isoen
dc.relation.ispartofSüleyman Demirel Üniversitesi Vizyoner Dergisi
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_TR-Dizin_20260207
dc.subjectE-Commerce
dc.subjectE-Export
dc.subjectCross-Border E-Commerce
dc.subjectE-Commerce Logistics
dc.titleProblems and Solution Suggestions Related to Logistics Processes in Cross-Border E-Commerce: Evaluations Towards E-Export in Bursa Province
dc.typeArticle

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